All of the vehicles we supply here at Ideal Commercials come with a free 3-month or up to 3,000-mile warranty. Whether you’re buying a Mercedes Benz truck, Ford Transit or a Land Rover Defender, you’ll have complete peace of mind driving off of our forecourt.

Our warranty covers your new purchase for any manufacturing default or defect, whether it be mechanical or electrical. This means you can rest assured knowing, you won’t have to pay the bill, if you need to visit the mechanic for any unforeseen circumstances. All of our customers are eligible for taking out extended warranties. (Cover beyond initial, free 3-month warranties) Our complimentary 3 month warranties have no claim limit, meaning no work is too large. We take the pressure off of our customers by covering you, should anything go wrong. Claim limits may vary, speak to a member of our team for more details. 

Due to the nature of the vehicles we sell, Ideal Commercials cannot warranty accessories fitted by previous owners, the like of Additional Lighting, Split Charge Systems, Diesel Heaters, A/V Equipment, as these are not manufacturer default/defecs with the vehicle.  We do however Warranty accessories added to a vehicle upon purchase from ourselves.  

Why take out a warranty?

As the owner of a brand-new vehicle, the cost of mechanical repairs should anything go wrong can be worrying. Taking out a warranty takes away the responsibility of paying the big costs for a small extra fee. So, when you’re out on the road you can be worry free knowing you have the protection you need to avoid big pay-outs.

If you’re a business owner, you’ll appreciate that the costs of running commercial vehicles these days are high. Any added financial strain brought about due to breakdowns or malfunctions should be avoided with the simple purchase of a warranty.

Our friendly team of experts are on hand to offer any assistance you may require, enabling you to opt for a warranty that best suits you and your needs. If you want to know more about the warranties we offer here at Ideal Commercials, then be sure to give us a call on 01730 829080. 

Delivery;

Ideal Commercials offer the option of Delivery alongside the sales of our commercial vehicles.  We understand that you may not be local, or may indeed not have the time to travel to see us on site.  To assist with this, we offer a custom video/live video call around the vehicle if this helps you, and delivery can be made at £1 + Vat per Mile (3.5t and under) with a minimum charge of £75 + Vat.  Please speak to our team to price your vehicle movement.  

Distance Sale - Your Right To Cancel;

You have the right to cancel this contract within 14 days without giving any particular reason.

The cancellation period will expire after 14 days from the day on which you, or a third party on your behalf, collect or take delivery of your vehicle.

To exercise the right to cancel, you must inform us of your decision to cancel this contract by a clear statement sent by post or email to our address. If required, you can request a template cancellation notice form from us but it is not obligatory to use this specific template. 

To meet the cancellation deadline, it is sufficient for you to send your clear statement or form confirming your exercise of the right to cancel before the cancellation period has expired.

Effects of cancellation

If you cancel this contract, we will reimburse to you payments received from you, including the cost of delivering the goods to you (except for the supplementary costs arising if you chose delivery over collection or a type of delivery other than the least expensive type of standard delivery offered by us). This reimbursement is subject to the following conditions:

·          We may make a deduction from the reimbursement for loss in value of any goods supplied if the loss is the result of unnecessary handling by you. Anything over and above a standard test drive will be considered unnecessary handling and will lead to a deduction of £1 for each mile driven over 20 miles. In addition, we will also be entitled to make a deduction for any damage or excess wear.

·          We will make the reimbursement without undue delay, and not later than 14 days after the day we receive back from you the vehicle and all documents which were supplied including, but not limited to, service histories and the V5 documentation.

·          We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise. In any event, you will not incur any fees as a result of the reimbursement. This may include handing back any part exchange vehicle if still available and/or seeking payment from you to cover any negative equity.

·          We will withhold the reimbursement until we have received the goods and all paperwork back in good order.

·          It is your responsibility to return the vehicle without undue delay and in any event not later than 14 days from the day on which you communicate your cancellation of this contract to us.

·          You will remain liable for the vehicle and so for its tax, insurance, and any fines, charges or penalties until it has been accepted back to our premises.

·          You will have to bear the direct cost of returning the goods and take full responsibility for the safe return of the vehicle.

·          You are only liable for any diminished value of the goods resulting from the handling other than which is necessary to establish the nature, characteristics and functioning of the goods according to the previous reference to test drives.

I have read, understood, and agree to the terms regarding my 14 day right to cancel.